How soon will my order be shipped out?
What are shipping rates?
After payment is made and confirmed, your order will be packed and shipped out within 24 business hours. Your item will be shipped out with the most reliable courier, FedEx. You will also receive an email including your Live Tracking Number.
- FREE on orders over $99
- $14.99 on orders $0-$49
- $9.99 on orders $50-$98
-$29.99 for FedEx Express (Delivery GUARANTEED within 1-2 business days)
- $19.99 & up depending on weight
How fast is shipping?
After shipment, estimated delivery times are.
CANADA - 1-5 business days
USA - 5-10 business days
What is your return/refund policy?
There is no refunds. If wrong or damaged item is shipped we will replace item free of charge. If we can't provide the item purchased customer will not be charged.
Will Canadian customers get charged customs fees?
All our products are shipped from Canada, so no customs fees will be charged to a Canadian Address.
We don't charge any Tax on our Teas. 13% HST Tax is included in Accessories price. The price you see is the price you pay, nothing is added on top.